Raíz y Luz Digital respects your privacy and aims to handle information received through this website responsibly.
Information we collect
We may receive your name, organization, email, phone, general location, contact preferences, project information and messages you voluntarily submit. Hosting, security, cookies or analytics may also collect basic technical data.
How we use it
- Respond to inquiries and coordinate consultations
- Prepare quotes and provide services
- Maintain administrative records
- Improve and protect the website
- Send authorized communications
- Meet legal obligations
Sensitive information
Do not send passwords, Social Security numbers, banking information, medical records, clinical data, card details or identification documents through general forms.
Third parties and payments
We do not sell or rent personal information. We may use hosting, email, form, analytics, security, payment and automation providers. The contact form uses Web3Forms to process and send inquiries to our business email. This provider also stores submissions according to its configured retention settings. Payments will be processed through external platforms.
Retention and security
We retain information for as long as reasonably necessary. We apply reasonable safeguards, but no internet-connected system can guarantee absolute security.
Children
This business website is not directed at children under 13, and we do not intentionally collect their information.
Your requests
You may request access, correction or deletion where applicable, or withdraw consent for promotional communications by emailing info@raizyluzdigital.com.
Changes
We may update this policy when our services, platforms or applicable requirements change.